Shipping policy

Order Processing

All orders are processed within 1–3 business days (including weekends and holidays) after your order is placed. You will receive a confirmation email once your order has been shipped.

If there is a high volume of orders or a delay due to factors outside our control, processing times may take a little longer. We appreciate your patience and understanding.

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Shipping Times

Shipping times vary depending on your location.
Below are the estimated delivery times once your order has shipped:

These are estimated timeframes. Actual delivery times may vary due to customs delays or other unforeseen shipping conditions.

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Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 1–3 business days for tracking information to update.

If you do not receive tracking details within 5 business days of placing your order, please contact us at hello@virallifts.com.

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Shipping Carriers

We work with trusted global carriers to ensure safe and reliable delivery.

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Customs, Duties, and Taxes

Your order may be subject to import duties and taxes (including VAT) once it arrives in your country. These charges are the customer’s responsibility and are not included in the product price or shipping fee.

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Lost, Stolen, or Damaged Packages

Virallifts is not responsible for packages that are lost, stolen, or damaged during shipping. However, if you experience any issues, please contact us at hello@virallifts.com, and we’ll assist you in resolving the matter with the carrier.

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Incorrect Address

Please double-check your shipping address before finalizing your order. We cannot refund or replace orders shipped to an incorrect address provided by the customer.

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Contact Us

If you have any questions or concerns regarding your order or shipping, please reach out to us at:
📧 hello@virallifts.com